Skip to content
Profile photo of a State Farm Agent named: Michele Fanelli

State Farm® Insurance Agent Michele Fanelli

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Steven Banks

November 21, 2023

5  out of  5 rating by Steven Banks
"Very professional."

Randy Wilson

October 19, 2023

5  out of  5 rating by Randy Wilson
"I worked with Kayla on home and auto insurance. She was very professional and knowledgeable. Would recommend this office."

Suzette Thompson

October 18, 2023

5  out of  5 rating by Suzette Thompson
"I called Mia for some help with our Auto policy and she was so kind and helpful! So glad we have such wonderful people to work with at this State Farm office."

steve odynski

October 18, 2023

5  out of  5 rating by steve odynski
"She was very helpful and took care of our problem quickly. Thanks again."


October 6, 2023

5  out of  5 rating by arden298
"Kayla is the best. Knowledge and totally professional. Highly recommend her."

Janice Alston

October 3, 2023

5  out of  5 rating by Janice Alston
"I recently reached out to State Farm agent Michele Fanelli’s office after receiving a very high premium increase on the renewal of my homeowner’s policy with another carrier which I couldn’t understand since I’ve never had an HO claim. I spoke with Kayla who was a tremendous help. She was knowledgeable, professional and very responsive throughout the whole process. She gave me an excellent quote on my homeowner’s and auto policies saving me hundreds of dollars. She seriously made my day. Kayla was an absolute pleasure to work with. She made the whole process easy and fast. A huge thank you to Kayla! All of the office staff that I spoke to were cordial and helpful which I very much appreciate."

Jeremiah Barber

September 26, 2023

4  out of  5 rating by Jeremiah Barber
"You will not get a better agent than Robin. She is absolutely amazing, she will take time out of her day to do things that are typically not inside her normal scope of care. She will reach out to you on a weekend and she makes you feel like family. I cannot say enough good things about her and regardless, if I had the best rates or not, she makes me want to stay with this company"

victorialee barela

September 26, 2023

5  out of  5 rating by victorialee barela
"I had a recent issue with my account and when I called in I spoke with Mia she was super nice and gave me all the information I needed as well as helped me resolve my issue. Thank you so much Mia."

Carrie Doughty

September 22, 2023

5  out of  5 rating by Carrie Doughty
"I appreciate the customer service I receive when I contact Michele's office. Mia Turner is always helpful, courteous and speaks with you as you have been life long friends. I received my updated documents immediately and everything was exactly as it should be."

Bonnie Baum

September 19, 2023

5  out of  5 rating by Bonnie Baum
"I went in to get car and renters insurance.Jenn was very friendly and professional .I left there very happy , she made sure to give me the best price she could ! Highly recommend this office 😀"

cody donnafield

September 12, 2023

5  out of  5 rating by cody donnafield
"Everyone at this office are always amazing. Respecful, Caring, Understanding and Knowledgeable."

Jerry Hughes

September 7, 2023

5  out of  5 rating by Jerry Hughes
"Worked with Jenn, she was excellent"

Rosa Martin

September 6, 2023

5  out of  5 rating by Rosa Martin
"As a newer client I have been very impressed with the willingness to help and the quick responses. Kayla had been very helpful."

Tyler Medina

September 6, 2023

5  out of  5 rating by Tyler Medina
"Kayla was amazing, fast, very well organized and had the ball rolling instantly once I cancelled my other policy."

Marci Preston

May 12, 2023

5  out of  5 rating by Marci Preston
"In these current days it’s difficult to find great businesses to partner with. Reason being for this review! I wanted to take a minute to recognize and also recommend Michele Fanelli and Robert Williams, a local State Farm Agency in Surprise, AZ. My family and I just moved here from Washington state and they’ve been fantastic in handling all of our insurance needs. Keep up the great work. Your team is outstanding. Marci Preston"

Robert Ellis

March 2, 2023

5  out of  5 rating by Robert Ellis
"Very pleased with the professionalism and service provided by Emily at Michele Fanelli. The rates with great as I switched from AAA and she worked around my schedule to accommodate me. Highly recommend Emily if you are looking for all types of insurance."

Stephanie Castillo

January 11, 2023

5  out of  5 rating by Stephanie Castillo
"Love this office, everyone I speak to is always helpful and friendly. I love that someone is available during their business hours and prompt to service your policies."

Nonxistent -

November 8, 2022

5  out of  5 rating by Nonxistent -
"Emily at State Farm was really helpful! My old insurance company was charging me twice what State Farm was offering, for the same coverage. You'd think that would be motivation enough to make the switch, but Emily truly made it a simple and painless process. I was signed up with dramatically cheaper Renter/Car insurance in minutes... Thanks Emily/State Farm!"

Lindsay Hetherington

October 26, 2022

5  out of  5 rating by Lindsay Hetherington
"I had the best experience with Robert Williams. He responded to all my emails in a timely matter, he was very helpful and saved me and my family money."

Madelyn Turso

October 4, 2022

5  out of  5 rating by Madelyn Turso
"Emily Lee is the representative I have the pleasure to work with. She is detail oriented and gives her full time and attention to my questions and insurance needs. It has been a pleasure to work with her. I highly recommend her as an insurance agent."

Stephanie Roan

October 3, 2022

5  out of  5 rating by Stephanie Roan
"We had a fantastic experience moving our State Farm insurance from Washington to Arizona with the help of Emily !!!"

Tom Spada

August 10, 2022

5  out of  5 rating by Tom Spada
"Robert was very professional , quick and friendly in assisting us to get the best coverage and really saved us money. Totally recommend this guy for insurance needs."

Patty L

July 29, 2022

5  out of  5 rating by Patty L
"Emily has been a life saver. Litteraly and physically after a flood, roof collapse and small fire. She walked me threw my policy helped get the claims adjuster right on it all. I was in 😢 tears. My family is in a Safe place to stay. My home is being worked on. Emily thank you so much!!!!checking in on me, and making sure we dint need anything."

blake chandler

July 18, 2022

5  out of  5 rating by blake chandler
"Emily provided timely and accurate service with a smile. Great to work with!"

Frank Stechman

July 18, 2022

5  out of  5 rating by Frank Stechman
"Quick Response, knowledgeable, got it done with no fuss or muss. Thanks"