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State Farm® Insurance Agent Michele Fanelli

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Sharma

October 24, 2024

5  out of  5
rating by Kristina Sharma
"JACQUELYN was amazing she helped me to get everything done in a timely manner and saved me a bunch of money switching to State Farm. I also love that I have a contact and an office that I can reach back out to in the future to help me if anything happens."
We responded:
"Thank you for taking the time to review the Fanelli Agency and your interaction with Jacquelyn. She is a valued member of our State Farm family. Thank you for your business."
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Sakura Su

October 23, 2024

5  out of  5
rating by Sakura Su
"Best State Farm office! Excellent customer care. Thank you team Fanelli!"
We responded:
"Wow! Thank you for such a kind review. We appreciate your business."
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Jean Wawak

September 25, 2024

5  out of  5
rating by Jean Wawak
"I needed a bond for my golf cart, the young lady was very helpful!, she took her time and did everything so I wouldn’t have to come back to get paperwork! She was wonderful 😃"
We responded:
"Thank you for sharing your experience and providing such nice words. "
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Elsa

August 29, 2024

5  out of  5
rating by Elsa
"Kayla was awesome!! She stayed late and helped us get all set up and was very funny, but professional!!"
We responded:
"We truly appreciate your business and would like to let you know that we appreciate the review. Thank you so much."
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Lorenzo Cabrera IV

August 12, 2024

5  out of  5
rating by Lorenzo Cabrera IV
"I thank Taylor so much for her help and support through the claims process. There were gaps in communications and poorly executed appraisal processes that would have taken the claim to a critical level of seriousness, if left unaddressed. Taylor went through every channel to rectify the situation that the claims specialist had placed me in. Without her direct charge to action, I would have been left on the back burner. Ask for Taylor if you need ANYTHING to get done.. she will make it happen!"
We responded:
"Thank you so much for recognizing Taylor. She is an amazing addition to our team, and we are very happy that she was able to assist you. Thank you for your business and continued support. "
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Diana Hurst

July 25, 2024

5  out of  5
rating by Diana Hurst
"Every time I spoke with Kayla she was definitely on top of her game! I highly recommend State Farm and their quality employees!!"
We responded:
"Wow such nice words. Thank you so much for noticing Kayla. We appreciate you and would like to thank you for your business. "
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Ruth Black

July 23, 2024

5  out of  5
rating by Ruth Black
"Kayla was very pleasant and did a great job answering my questions."
We responded:
"The Fanelli State Farm Agency thanks you for your business and your 5 Star Google review. Kayla is an amazing and gifted member of our team. "
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Dwight Simmons

July 11, 2024

5  out of  5
rating by Dwight Simmons
"Jacqueline was very professional and helpful during the entire process. I would highly recommend your State Farm agency."
We responded:
"Thank you for such a kind review. Jacqueline is an asset to the Fanelli Agency. We appreciate that you chose the Fanelli Agency and State Farm for your Insurnace needs. "
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Geena Bennett

July 11, 2024

5  out of  5
rating by Geena Bennett
"Jacquelyn/Jacque Braile was absolutely fabulous to work with on getting quotes, walking me through coverages and getting me all set up with our auto and homeowners insurance’s. Highly recommended!"
We responded:
"Thank you for taking the time to provide such a glowing review. Thank you for your business."
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Madeline Rosas

July 8, 2024

5  out of  5
rating by Madeline Rosas
"Kayla was welcoming, professional and got us insurance the same day and at a great price. I highly recommend Kayla at State Farm’s!!!!"
We responded:
"Thank you so much for letting everyone know about Kayla and the Fanelli State Farm Team. We greatly appreciate your business and the kind words. "
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Peter Ryan

May 24, 2024

5  out of  5
rating by Peter Ryan
"Mia was extremely helpful and more importantly very knowledgeable. She was able to review my entire account and suggest important improvements to my policies! I look forward to dealing with her going forward!! It was a pleasure dealing with her!!"
We responded:
"Thank you for providing Mia with a 5-Star Google Review Peter. We appreciate you and would like to thank you for your business. "
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Kayla Kennedy

May 23, 2024

5  out of  5
rating by Kayla Kennedy
"Kayla was extremely helpful and made the process easy and seamless. And now I’m all set with my insurances"
We responded:
"Thank you for such a kind review. We appreciate you taking the time to leave a review for Kayla."
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Mary Harris

May 15, 2024

5  out of  5
rating by Mary Harris
"Jacque is incredible! Fast, friendly, and efficient, just the way I like it! Thank you so much for all your attentiveness and hard work. Highly recommended!"
We responded:
"Thank you for providing a 5 Star Google Review for Jacque and the Fanelli Agency. We appreciate you and thank you for your business. "
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Sarah Barksdale

April 29, 2024

5  out of  5
rating by Sarah Barksdale
"I worked with Jenn and she was very responsive and helped me with a concern I had. Great customer service!"
We responded:
"Thank you for taking the time to provide a 5 Star Google Review for Jenn and the Fanelli Agency. We appreciate you and hope to see you soon. "
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Steve G

April 25, 2024

5  out of  5
rating by Steve G
"Kayla is very knowledgeable and went out her way to make my transition between states seem less. Very friendly as well."
We responded:
"Thank you for recognizing Kayla for her outstanding service. We appreciate your business and look forward to servicing all your insurance needs. "
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Christine Cuzzetto

April 24, 2024

5  out of  5
rating by Christine Cuzzetto
"Always a pleasant experience at your office. Kayla is very informative and fun to work with. Great service!"
We responded:
"Thank you for taking the time to review your interaction with Kayla and the Fanelli Agency. "
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Jill Reynolds

March 5, 2024

5  out of  5
rating by Jill Reynolds
"Felt very comfortable at this office . I spoke with Kayla a couple times on the phone before visiting the office to sign up for State Farm Insurance. Kayla is very personable, efficient and funny, would recommend her to anyone."
We responded:
"Thanks for such a nice review. We are happy to have you as a customer and look forward to serving your insurance needs in the years to come."
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NICHOLAS BORCHERS

February 29, 2024

5  out of  5
rating by NICHOLAS BORCHERS
"I would like to thank Kayla at State Farm in Surprise for her Professional assistance in setting up my Home, Auto and Golf cart policies. I was in and out of her office in less than 30 minutes. Top shelf service, with a smile! Thank You!!!"
We responded:
"Thanks, for providing such a great review for Kayla and the Fanelli Agency. We appreciate your business, and we thank you for your time."
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Joe Safago

February 10, 2024

5  out of  5
rating by Joe Safago
"Excellent service and knowledge. Took care of my issues and answered all questions professionally."
We responded:
"Thank you so much for recognizing the Fanelli Agency and for recognizing Kayla for her exceptional service. We value you as a customer of State Farm and our Agency. "
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John Lanier

February 1, 2024

1  out of  5
rating by John Lanier
"Never once talked to Michele, all through the front desk. Was dropped they said they sent a letter, never received it. Also no call about being dropped, don't you think something like being dropped would warrant a call? OH WELL, glad we are done with this agent."
We responded:
"A cancelation notice was sent out by State Farm corporate on November 23, 2024 to the address on record informing you that State Farm was not offering to renew your policy. Our office contacted your household with a text on 1/2/24 as a curtesy reminding you that the policy had not been renewed. "
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Steven Banks

January 30, 2024

5  out of  5
rating by Steven Banks
"Very professional."
We responded:
"Thank you so much for this 5 Star Google Review. We appreciate your business; we are available to assist you anytime. "
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Michael Trainer

January 15, 2024

5  out of  5
rating by Michael Trainer
"Today I was assisted on the phone by Taylor who did a wonderful job of explaining some fairly complex questions. Excellent service by Taylor! Thank you!"
We responded:
"Thank You for your kind words. We truly appreciate your business."
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Angel Aviles

January 5, 2024

5  out of  5
rating by Angel Aviles
"Kayla was very pleasant, courteous and very helpful in giving me the auto quote. She very thorough in explaining coverage and deductions."
We responded:
"Thank you for such a nice review. We know you have choices and appreciate that you chose our office for your insurance needs. "
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j Pena

January 2, 2024

5  out of  5
rating by j Pena
"I have been a member of the Fanelli statefarm office.. I would have have to say the staff has been the best to work with..2 people in particular is Robin and Kayla..."
We responded:
"We appreciate that you took the time to provide this 5 Star Google Review. Thank you for your business, we are available 24/7 by phone, click or text. "
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Cathi Howell

December 14, 2023

5  out of  5
rating by Cathi Howell
"Wonderful service Kayla was the best. So helpful"
We responded:
"Thank you for recognizing Kayla and the Fanelli Agency with a 5 Star Google Review! We appreciate the review and would like to thank you for your business. Have an amazing day. "